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Privacy & Cookie Policy

Effective Date: 31 October 2024

info This policy complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

info 1. Introduction

This Privacy & Cookie Policy explains how Nautiq ("we," "our," or "us") collects, uses, and protects your personal information when you use our website, mobile app, or related services (collectively, the "Service").

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using divenautiq.com or the Nautiq mobile application, you agree to this Policy. If you do not agree, please discontinue use.

business 2. Who We Are

Nautiq

Website:

Email:

United Kingdom

Nautiq is the data controller responsible for the personal information collected through the Service.

inventory 3. Information We Collect

We collect information necessary to operate, improve, and personalise Nautiq. This may include:

person Account Details

Account credentials, dive logs, emergency contact details, certification information

scuba_diving Dive Data

Dive locations, dates, times, depth, duration, equipment details, photos, notes, buddy information, marine life observations

build Gear Details

Equipment information, gear serial numbers (hidden by default for security)

devices Device Information & Analytics

IP address, browser type, device information, usage patterns, diagnostic information

settings 4. How We Use Your Information

We process your information for legitimate purposes, including:

  • Providing and maintaining the Service
  • Displaying dive and gear logs
  • Improving functionality
  • Communicating with users
  • Complying with legal obligations

check_circle We do not sell, rent, or monetise personal data.

analytics 5. Aggregated and Anonymous Data Usage

We may use aggregated and anonymised data derived from user activity for research, analytical, environmental, or commercial purposes, such as:

  • Identifying popular dive sites
  • Monitoring coral bleaching
  • Producing statistical insights for conservation or educational initiatives

This data cannot personally identify any user.

share 6. Data Sharing

We may share limited data with trusted service providers who help us operate Nautiq:

Supabase

Database infrastructure

Vercel

EU-based web hosting

PostHog

EU-hosted analytics

All partners comply with GDPR and act only under our instructions.

close We never sell identifiable data to advertisers or unrelated third parties.

schedule 7. Data Retention

We retain personal data only as long as necessary to provide the Service or as required by law.

You may delete your account at any time, which removes your identifiable data. Aggregated, anonymised data may be retained for research and analytics.

security 8. Data Security

We use encryption, secure EU-based hosting (Supabase and Vercel), and access control measures to protect your data.

info While we maintain high standards, no system is entirely risk-free. You use Nautiq at your own discretion.

cookie 9. Cookies

Cookies help us enhance your experience. Types include:

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Essential cookies: Login and navigation
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Preference cookies: Settings
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Analytics cookies: PostHog, anonymised

You can disable non-essential cookies anytime, though this may affect functionality.

verified_user 10. Your Rights

Under UK and EU GDPR, you have rights to:

download
Access your data
edit
Correct inaccurate data
delete
Delete your data
block
Restrict processing
sync_alt
Export your data

To exercise these rights, contact . We may verify your identity before fulfilling requests.

public 11. International Data Transfers

All primary data processing and storage occur within the European Union.

If future transfers outside the EEA occur, they will follow approved legal safeguards such as Standard Contractual Clauses (SCCs).

child_care 12. Children's Privacy

Nautiq is not intended for users under 18. We do not knowingly collect data from minors.

If a minor's data is discovered, contact us for immediate deletion.

update 13. Policy Updates

We may update this Policy periodically. The latest version will always be available at divenautiq.com/privacy and within the app.

Continued use after updates signifies acceptance.

mail 14. Contact

For any questions or requests related to this Policy:

Nautiq

Email:

Website:

United Kingdom

summarize Summary of Key Points

check_circle All data stored on EU-based servers (Supabase + Vercel)

check_circle Analytics handled via PostHog (EU-hosted, anonymised)

check_circle No personal data sold or shared with advertisers

check_circle Aggregated, non-identifiable data may be used for research and insights

check_circle Users can access, delete, or export their data anytime

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